FriDEEEE

“The best part of our lives we pass in counting on what is to
come.”
– William Hazlitt

Tomorrow is only a promise but today is a gift you hold in your hand.

How many of us do this? I know I do. I always thought my life would start when I got married and had a kid. Well, I’m 42 and married (but no kid). Am I still waiting? Waiting for what? Godot? (ha! Only the MOST cerebral out there will get this reference) … I am trying to learn to live in the here and now and not in “What If” land. But it sure is hard.

It’s Fri-DEEE as Don&Mike would say. And thank God for that! I am whooped. What a week. Wednesday was close to hell and I somehow lost the filter that exists between my brain and mouth and said something to a customer that I should NEVER have said. We are ever so thankful that the calls are not recorded (supposed to be but are not). This was unforgivable and although I sat at my desk and laughed at how absurd it was, I knew that I cannot do something like that again (and expect to receive a paycheck).

(Smacks her own hand) Bad Lisa!!

Okay, you want to know what I said?

Here we go:

Customer calls bitching up a storm! About this fee and that window trade. It was clear to me that she didn’t understand our system and couldn’t be bothered to read any of the content on the site (and you know how that just sticks in my craw (or is it crawl? crawlspace? –> oooh, I hate that word). Anyway, we sort of argued back and forth (well, it was about my 70th call since 9am) and she finally said “I’m glad I didn’t put all my money with your company” to which I replied “Yeah well, we’re pretty happy about that too” and then I HUNG UP ON HER!

OH.
MY.
GOD.

I cannot believe I said and did that. I sat there laughing because I just could not believe that the filter had failed me so and I blipped out what was in my head.

Tsk Tsk.

There, are you all happy now?? :)